Terms and conditions of sale
These general terms and conditions of sale (hereinafter the “General Terms and Conditions of Sale” or “GTC”) apply to all Product Orders placed on the website www.looking-for-soccer.com
The website accessible at www.looking-for-soccer.com is a service provided by:
– SOCCER TRAVEL, a simplified joint-stock company with a capital of €10,000, registered with the Paris Trade and Companies Register under number B 841 448 053, with its registered office located at 146 rue de Charenton – 75012 – PARIS, represented by its President, Mr. Mathieu BRESSENOT.
Email address: [email protected]
Clients are invited to carefully read these General Terms and Conditions of Sale before placing any Order. By placing an Order on the website www.looking-for-soccer.com, the Client expresses their unreserved agreement to be bound by these General Terms and Conditions of Sale.
ARTICLE 1 – DEFINITIONS
Words with an initial capital letter have the meaning assigned to them in this article, whether singular or plural:
GTC (General Terms and Conditions): refers to these General Terms and Conditions of Sale in their version in force on SOCCER TRAVEL’s Website;
Contract: refers to the contract formed between the Client and SOCCER TRAVEL, which operates the Website and whose purpose is the sale of Products, and consisting of the GTC and Orders;
Order: refers to any order placed by the Client, confirmed by email to the Client at the end of the ordering process;
Partner: refers to the camp and all persons involved in organizing the chosen camp;
Client: refers to any natural person over 18 years of age, acting as a private individual, fully legally competent, and placing an Order for their own needs, for a minor, or as a legal guardian;
Personal Data or Data: refers to any information that can directly or indirectly identify a natural person, such as name, first name, email, postal address, or phone number;
Data Protection Officer or DPO: refers to the person responsible for advising and monitoring the Data Controller regarding the protection of Personal Data within or on behalf of SOCCER TRAVEL, who can be contacted at: [email protected]
SOCCER TRAVEL: SOCCER TRAVEL, a simplified joint-stock company with a capital of €10,000, registered in the Paris Trade and Companies Register under number B 841 448 053, with headquarters at 146 rue de Charenton – 75012 PARIS, represented by its President, Mr. Mathieu BRESSENOT;
Customer Service: refers to the service provided by SOCCER TRAVEL to assist, inform, and support the Client before, during, and after placing an Order. The Customer Service is responsible for responding to information requests, managing Orders, complaints, modification, cancellation, or refund requests, and any questions regarding the Products offered on the Website. Customer Service can be contacted by email at: [email protected];
Product: refers to any product or service offered for sale on www.looking-for-soccer.com, including online booking of football camps;
Service: refers to all services marketed by SOCCER TRAVEL and purchased by the Client as part of an Order;
Website: refers to the site accessible at www.looking-for-soccer.com and published by SOCCER TRAVEL.
ARTICLE 2 – PURPOSE
SOCCER TRAVEL offers Products for sale to the Client, records Orders, and fulfills them in accordance with the Contract. Any Order on the Website implies full and unconditional acceptance of the GTC by the Client. The Contract governs all relations between the Client and SOCCER TRAVEL. The Contract prevails over any other commercial documents such as brochures, catalogs, etc.
Browsing the Website and subscribing to a Contract governed by these General Terms and Conditions of Sale with SOCCER TRAVEL implies full and complete acceptance by the Client of the entire GTC, who acknowledges having fully read and understood them.
The GTC, like the Contract, cannot be modified without the prior, express, and written consent of SOCCER TRAVEL.
The Website is intended for the Client, understood as the end user, and does not allow the purchase of Products for resale purposes.
ARTICLE 3 – CLIENT
3.1. The use of the website www.looking-for-soccer.com is reserved for adult Clients with legal capacity, or, if not, with authorization from a legally authorized guardian or curator, or their legal representative if they are minors.
When registering the Client’s personal data for an Order, the Client must ensure the accuracy of the mandatory information provided. In case of errors in the recipient’s contact details, SOCCER TRAVEL cannot be held responsible for the impossibility of delivering the Product. Likewise, SOCCER TRAVEL cannot guarantee the completion of registration if all required information is not provided.
3.2. Any contrary condition proposed by the Client will, without prior express written acceptance, be unenforceable against the seller, regardless of when it may have been brought to their attention. The fact that SOCCER TRAVEL does not invoke any of these Terms and Conditions at a given time cannot be interpreted as a waiver to invoke any of these conditions later.
ARTICLE 4 – PRODUCTS AND PRICES
4.1. SOCCER TRAVEL offers a variety of football camps provided by its partners. SOCCER TRAVEL acts as an intermediary and does not itself organize or run the camps.
4.2. Only Products listed on the Website at the date and time of the Client’s Order are offered for sale, subject to availability.
The Product offered for sale is the item specifically described in the Product description, excluding any visible decoration on the sales page used for presentation purposes. SOCCER TRAVEL makes its best efforts to present the Product characteristics. The features and description of each Product can be viewed on the Product page, in the corresponding tabs.
4.3. Product prices are indicated all taxes included and in multiple currencies.
For Orders to countries other than mainland France, the Client is considered the importer of the Product(s).
SOCCER TRAVEL reserves the right to change its prices at any time. Products will be billed based on the rates in effect at the time of Order registration, subject to availability.
ARTICLE 5 – ORDERS
Any Order can be placed by the Client by providing the requested information.
For Orders, SOCCER TRAVEL requires the Client to provide information necessary for processing Orders and managing customer relations, such as identity (first name, last name), postal address, and email address.
This information is collected online regardless of the Order method.
SOCCER TRAVEL cannot process Orders or respond to any other request if the Client refuses to provide this information, which is necessary for managing the relationship between SOCCER TRAVEL and the Client, including the recording and execution of Orders.
Data collected for the purpose of placing the Order is processed in accordance with current regulations on Personal Data protection and Article 11 of this Contract (“Data Confidentiality”).
When the Client requests a Product reservation, SOCCER TRAVEL sends a written confirmation acknowledging receipt of the reservation request and commits to managing it based on the Product’s availability. Order confirmation does not guarantee Product availability.
If the Product’s availability is confirmed, SOCCER TRAVEL will send the registration file to be completed and returned to customer service.
Likewise, SOCCER TRAVEL cannot guarantee completion of registration if all required information is not provided.
ARTICLE 6 – PAYMENT
Payments for the Client’s purchases are made through the secure payment service. The Client certifies that they are the holder of the payment method used, and the name(s) on it must be theirs.
For card payments, the Client enters the sixteen digits and expiration date on the front of the card, and, if applicable, the CVV number on the back.
The Client may also pay by bank transfer or other secure payment methods provided by SOCCER TRAVEL.
6.1. Pre-registrations
In some cases, SOCCER TRAVEL may offer the Client a pre-registration, allowing temporary reservation of a spot while awaiting final confirmation of the camp.
In case of cancellation of a pre-registration at the Client’s request and refund of amounts paid, SOCCER TRAVEL will retain five percent (5%) of the amount paid for administrative and management fees. The balance will be refunded to the Client using the same payment method as the pre-registration.
6.2. Payment by Bank Transfer
Payment by bank transfer requires prior confirmation of the payment details by email. Without a response from the Client within two weeks, the order will be canceled.
6.3. Payment by Bank Transfer in Installments
A Client who wishes to pay in installments agrees to make the payments they have previously accepted by email and to respect the payment dates agreed with SOCCER TRAVEL. The reservation is confirmed only upon receipt of the first installment. It is the Client’s responsibility to organize themselves to make the transfers according to the payment schedule confirmed and received by email between the Client and SOCCER TRAVEL.
If the payment is not received on the agreed date between the Client and SOCCER TRAVEL, SOCCER TRAVEL reserves the right to cancel the service, and no refund of payments already made will be granted.
If the Client encounters a problem making a payment on a scheduled date, they must inform SOCCER TRAVEL at least one week before the due date to find a solution acceptable to both parties.
Full payment for the course must be received by SOCCER TRAVEL no later than forty-five (45) days before the start of the course, whether or not the Client has subscribed to Cancellation option.
6.4. Cancellation option
Once purchased, the Cancellation option will always be retained by SOCCER TRAVEL and cannot be refunded.
6.5. Invoicing
Invoices are dated the day the Product availability is confirmed by the Client. The company issues an electronic invoice to the Client; requests should be sent by email to: [email protected]
ARTICLE 7 – INCLUDED SERVICES
You can find all information about what is included in the price of each Product on the Website. SOCCER TRAVEL makes its best efforts to provide up-to-date information, but variations and modifications may occur at the partner’s initiative, for example, included excursions and activities, or the number of participants per room. In addition, some sports training sessions or language classes may be canceled, particularly due to bad weather or public holidays, which does not entitle the Client to any refund, even partial.
Airport transfers, plane tickets, and specific insurance are never included in the Product, unless specifically indicated on the Product page.
ARTICLE 8 – MODIFICATION AND CANCELLATION
8.1. Right of Withdrawal:
The courses offered by SOCCER TRAVEL are services related to leisure activities provided on a specific date.
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to this type of service.
All reservations are final once confirmed.
Fixed administrative fees of €50 apply to any cancellation or modification.
8.2. Modification:
If the Client wishes to make a change to their reservation, they must immediately inform SOCCER TRAVEL by email at [email protected]. Additional fees may apply, and SOCCER TRAVEL will inform the Client following their request.
Changes are only possible if communicated to SOCCER TRAVEL at least four (4) weeks before the start of the relevant course.
In the case of a date change, the new date must be communicated at least one (1) month before the start of the service.
All modifications are subject to the availability of the course and the modification conditions of the relevant partner.
For any request other than a date change, the Client must inform SOCCER TRAVEL as soon as possible, and SOCCER TRAVEL will do its best to meet the Client’s request.
8.3.1 Passport and Visa:
The Client assumes full responsibility for obtaining a valid passport and any visas required to allow the participant to legally enter the country where the service takes place. The Client is also responsible for completing all necessary steps to obtain a visa of an appropriate duration, depending on the participant’s origin, the destination, and the duration of the service.
Information regarding visas, processing times, and requirements is exclusively provided by the competent consular authorities and embassies.
If an official invitation letter is required for the visa application, the Client acknowledges that a minimum of four (4) weeks is required for its issuance. This letter will only be sent to the Client after SOCCER TRAVEL has received full payment of the camp and a complete file.
If the partner is unable to provide an invitation letter, SOCCER TRAVEL cannot be held responsible. It is the Client’s responsibility to verify, before booking, whether the chosen service allows for the issuance of visa letters.
The Client is fully responsible for completing the necessary procedures and must ensure a response regarding the visa application is received no later than forty-five (45) days before the start of the camp. No refund or credit will be granted if the Client has not completed the necessary steps or has not obtained an appointment with the competent authorities.
8.3.2 Visa refusal:
In case of a visa refusal, the Client must provide SOCCER TRAVEL with an official refusal letter issued by the competent administrative authority, stating the reason for refusal. Only original or official documents will be accepted.
8.3.2.1 Refund conditions for visa refusal with Cancellation option:
If the official refusal letter is received more than forty-five (45) days before the start of the camp, the Client may receive a full refund of the amounts paid, excluding the cost of the Cancellation option.
If the official refusal letter is received within the forty-five (45) days preceding the start of the camp, no refund will be made, but a credit valid for 12 months will be issued for an amount equal to the camp price, excluding the cost of the Cancellation option.
One (1) week before the camp, no credit will be granted.
8.3.2.2 Refund conditions for visa refusal without Cancellation option:
If the official refusal letter is received more than forty-five (45) days before the start of the camp, no refund will be granted. A credit may be issued as a commercial gesture, minus ninety euros (90 €) retained as administrative fees.
If the official refusal letter is received within the forty-five (45) days preceding the start of the camp, no refund will be made.
If no official refusal letter is provided, no cancellation request for visa reasons will be accepted.
8.4 Injury:
8.4.1 Refund conditions for injury with Cancellation option:
If an injury or medical issue occurs more than forty-five (45) days before the start of the camp, the Client may receive a full refund of the amounts paid, excluding the cost of the Cancellation option.
If an injury occurs within the forty-five (45) days preceding the start of the camp, no refund will be made, but a credit equal to the total camp amount will be issued, excluding the cost of the Cancellation option.
8.4.2 Refund conditions for injury without Cancellation option:
If an injury or medical issue occurs more than forty-five (45) days before the start of the camp, SOCCER TRAVEL will offer a credit equal to the total amount paid, minus fifty euros (50 €) for administrative fees.
If an injury occurs within the forty-five (45) days preceding the start of the camp, no refund or credit will be granted.
In this case, the Client is invited to contact their own insurance (health insurance, liability insurance, credit card insurance, or any other personal coverage) for possible coverage.
SOCCER TRAVEL cannot be held responsible for financial consequences related to an injury occurring before or during the camp.
8.5.1 Cancellation conditions for other reasons with Cancellation option:
If you have subscribed to our Cancellation option at the time of booking, you will be eligible for a refund under the following conditions:
You may cancel at any time without reason up to 45 days before the start of the camp and receive 100% of the camp fees refunded.
If cancellation occurs 45 days before the camp, no refund will be granted, but a credit equal to the total camp amount will be issued.
Please note that the cost of the Cancellation option is non-refundable.
8.5.2 Cancellation conditions for other reasons without Cancellation option:
Clients who have not subscribed to the Cancellation option will not be eligible for a refund or credit.
In this case, the Client is invited to contact their own insurance (health insurance, liability insurance, credit card insurance, or any other personal coverage) for possible coverage.
8.6 Submission of Claims
To submit a claim, you must provide appropriate supporting documents, such as medical certificates, proof of emergencies, etc. Our team will review each case individually and handle claims in accordance with SOCCER TRAVEL’s cancellation terms and those of the partner.
Documents should be sent by email to: [email protected]
Only the date of sending the documents will be considered for determining the cancellation date.
8.7 Cancellation Conditions by SOCCER TRAVEL in case of Non-Submission of the File
The file must be sent within 48 hours after full payment of the reservation.
The documents to be provided are clearly specified to the Client, who must gather all required documents to participate in the camp. It is the Client’s responsibility to provide all documents within two weeks following the payment of their reservation.
SOCCER TRAVEL reserves the right to cancel the reservation without refund if the Client does not submit the necessary information at least 1 (one) month before the start of the camp, preventing the completion of registration with our partner.
Meeting the deadline for sending the complete file is the sole responsibility of the Client.
In the case of last-minute bookings, the Client must ensure that documents are sent within the deadline indicated by customer service.
8.8 Cancellation and Refund Conditions for Early Return or Interruption of the Service
No refund will be granted for interruptions of the camp or early returns. If the Client wishes to cancel their camp due to a personal emergency or other unforeseen cause, they must inform SOCCER TRAVEL before leaving the camp so that the participant can depart safely.
8.9 Conditions for the Use of Vouchers
Issued vouchers are valid for one year from the initial date of the reserved camp. The voucher will only be valid for the camp(s) specified on it. Once the validity date has passed, the voucher will be lost without any possibility of refund, even if a balance remains unused.
ARTICLE 9 – LIABILITY
9.1 Liability of SOCCER TRAVEL as an Intermediary
The Products offered comply with current French law. It is the Client’s responsibility to check with local authorities regarding the import or use of Products or services they intend to order. Photographs and texts illustrating the Products are non-contractual. Consequently, SOCCER TRAVEL cannot be held liable for errors in any of these photographs or texts.
SOCCER TRAVEL cannot be held responsible for non-performance of the Contract in case of stock shortages, product unavailability, force majeure, disruption or total/partial strike of postal services, transportation and/or communications, flooding, or fire.
SOCCER TRAVEL is not liable for any indirect damages resulting from non-compliance with these terms, including loss of business, profit, opportunity, or any other damages or costs.
By participating in the reserved camp, the Client or participant may be exposed to risks of accidents, force majeure, etc. By contracting with SOCCER TRAVEL, the Client assumes these risks, acknowledges that they have no recourse against SOCCER TRAVEL, and waives any claim against SOCCER TRAVEL and its employees for any injury, loss, accident, cost, or delay caused by or related to non-contractual services (including services provided by transport or accommodation intermediaries). The Client understands that they travel at their own risk (for minors, parents or guardians assume this responsibility).
SOCCER TRAVEL and its employees disclaim all responsibility regarding the health or safety of the participant during transport to the camp or during the camp itself.
Hyperlinks may lead to other websites. SOCCER TRAVEL is not responsible for the content of third-party sites that violate applicable laws or regulations.
9.2 Client Liability
SOCCER TRAVEL is not responsible for providing supervision during the stay, transport personnel, or any type of accommodation. The participant must behave respectfully and courteously. The use of illegal substances, abusive behavior, or alcohol consumption by minors is not tolerated. SOCCER TRAVEL reserves the right to refuse, cancel, and/or terminate participation of anyone who violates the camp rules set by the relevant partner (including accommodation) or the camp organizer, or for any similar reason.
It is understood that SOCCER TRAVEL does not insure the Client against accidents, illness, loss of personal items, or any other incidental risks during the trip and/or reserved camp, except when expressly included in a Product. SOCCER TRAVEL recommends that the Client purchase insurance covering all risks, including those related to sports activities, during the period of the reserved camp.
SOCCER TRAVEL may offer insurance options from its partners via the Website, without acting as an insurer or insurance agent.
ARTICLE 10 – INTELLECTUAL PROPERTY
SOCCER TRAVEL grants the Client a temporary, limited license strictly for actions necessary to access the Website for information purposes or to place an order, excluding any other use.
All texts, comments, works, illustrations, and images reproduced on the Website are protected under copyright and intellectual property laws worldwide. According to the Intellectual Property Code, use is limited to private purposes unless otherwise specified. Any other use constitutes infringement and is punishable by law, unless prior authorization is obtained from SOCCER TRAVEL. Any total or partial reproduction of the SOCCER TRAVEL catalog is strictly prohibited.
ARTICLE 11 – PERSONAL DATA
11.1. Processing of Personal Data:
To place Orders on our Website, you must provide us with personal information.
When navigating this Website, SOCCER TRAVEL collects and processes certain Personal Data in strict compliance with the requirements of the CNIL, French Law n°78-17 of January 6, 1978 on data processing, files, and freedoms, and the General Data Protection Regulation (GDPR EU 2016/679), adapted into French law by Law n°2018-493 of June 20, 2018.
We invite you to read the information regarding the processing of Personal Data in our Privacy Policy.
11.2. Cookies:
Data is also recorded via cookies to optimize navigation on the Website and measure audience. We invite you to review the information and settings regarding cookies on our dedicated cookies page.
ARTICLE 12 – CHANGES TO THE TERMS AND CONDITIONS
The Terms and Conditions may be amended. In the event of changes by SOCCER TRAVEL, the contractual relationship between SOCCER TRAVEL and the Client will be exclusively governed by the Terms and Conditions sent or communicated to the Client, or accepted by them at the time of the Order.
SOCCER TRAVEL also commits to informing Clients of any changes to the Terms and Conditions via Email or during a subsequent visit to the Website.
ARTICLE 13 – FORCE MAJEURE
SOCCER TRAVEL cannot and shall not be held liable for the non-performance of any of its obligations in the event of a force majeure event, as defined by law and case law.
In the event of a force majeure event, this Contract shall be automatically suspended and extended for the duration of the event preventing SOCCER TRAVEL from fulfilling any of its obligations.
ARTICLE 14 – MISCELLANEOUS PROVISIONS
14.1. Severability:
If any clause or stipulation of the Terms and Conditions is deemed null, unwritten, unenforceable, or inapplicable, that clause or stipulation shall be considered severable and shall not affect the validity of the other clauses and stipulations.
14.2. Prior Complaint:
In case of a dispute, the Client must first contact the SOCCER TRAVEL Customer Service by the means detailed in the CUSTOMER SERVICE article.
14.3. Mediation Request for Clients
If the claim to the Customer Service fails or if there is no response from this service within two (2) months, the Client may submit the dispute related to these T&Cs against SOCCER TRAVEL to a mediator who will attempt, independently and impartially, to bring the parties together to reach an amicable solution.
To submit a mediation request, the Client has access to a claim form on the website of the mediator designated by SOCCER TRAVEL, namely CNPM MÉDIATION CONSOMMATION:
CNPM MÉDIATION CONSOMMATION SAS
27, avenue de la Libération
42400 Saint-Chamond, France
Phone: +33 (0)9 88 30 27 72
https://www.cnpm-mediation-consommation.eu
The Parties remain free to accept or refuse mediation and, if mediation is used, to accept or refuse the solution proposed by the mediator.
ARTICLE 15 – CUSTOMER SERVICE
For any information or questions, our Customer Service is at your disposal:
SOCCER TRAVEL
146 rue de Charenton
75012 – PARIS, France
Email: [email protected]
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This website is published by SOCCER TRAVEL, a simplified joint-stock company with a capital of €10,000, registered with the Paris Trade and Companies Register under number B 841 448 053, with its head office at 146 rue de Charenton – 75012 – PARIS, represented by its President Mr. Mathieu BRESSENOT.
Responsible for editorial content: Mathieu BRESSENOT
This site is hosted by Kinsta
Address: 8605 Santa Monica Blvd #92581 West Hollywood, CA 90069, USA
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APPENDIX
Article L217-4 of the French Consumer Code:
“The seller delivers a product in conformity with the contract and is liable for any non-conformity existing at the time of delivery. The seller is also liable for non-conformity resulting from packaging, assembly instructions, or installation when it is stipulated in the contract or carried out under their responsibility.”
Article L217-5 of the French Consumer Code
“The product is in conformity with the contract:
1° If it is suitable for the normal use of a similar product and, where applicable:
– if it corresponds to the description provided by the seller and has the qualities presented to the buyer as a sample or model;
– if it has the qualities that a buyer can legitimately expect considering public statements made by the seller, producer, or their representative, particularly in advertising or labeling;
2° Or if it has the characteristics agreed upon by the parties or is suitable for any special use requested by the buyer, communicated to the seller and accepted by them.”
Article L217-7 of the French Consumer Code
Defects appearing within twenty-four months from the delivery of the product are presumed to have existed at the time of delivery, unless proven otherwise.
For second-hand goods, this period is six months.
The seller may rebut this presumption if it is incompatible with the nature of the product or the defect claimed.
Article L217-9 of the French Consumer Code
In case of non-conformity, the buyer chooses between repair and replacement.
However, the seller may not follow the buyer’s choice if it involves a manifestly disproportionate cost compared to the alternative, considering the value of the product or the importance of the defect. In such a case, the seller must proceed, if possible, according to the method not chosen by the buyer.
Article L217-12 of the French Consumer Code
“The action arising from non-conformity is barred after two years from the delivery of the product.”
Article L217-16 of the French Consumer Code
“When the buyer requests the seller, during the commercial guarantee period granted upon acquisition or repair of a movable product, to restore it under warranty, any immobilization period of at least seven days is added to the remaining guarantee period.
This period starts from the buyer’s request for intervention or the provision of the product for repair, if this provision occurs after the request for intervention.”